Beaucott Property is committed to protecting your personal information and handling it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information, including information used to verify your identity.
A current version of this Policy is always available on our website at www.beaucott.com.au.
We may collect the following personal information about you:
We only collect personal information that is reasonably necessary to carry out our business activities.
When you visit our website, we may automatically collect certain technical information, including:
This information may be collected through server logs, analytics tools and similar technologies. We use this information to administer, maintain and improve our website and services, analyse website usage, and help protect the security of our systems.
We collect, use and disclose your personal information to:
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and help us improve our website and services.
You can choose to disable or manage cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
To verify your identity, we may use electronic identity verification services, including the Australian Government's Document Verification Service (DVS).
Where you have consented, your name, date of birth and identity document details will be securely sent to the relevant Commonwealth or State authority that issued your document.
These authorities check whether the details you have provided match the records they hold
We do not receive a copy of your government records. The authority returns a match result only, confirming whether your details match (yes or no).
This process may be carried out through accredited identity verification providers, including APLYiD (APLYiD Pty Ltd, ABN 36 632 866 794) and its sub-providers.
More information about the DVS is available at idmatch.gov.au
As part of identity verification, we may collect biometric information, such as a facial image or a short video of you holding your ID
Biometric information may be used to:
Biometric information is treated as sensitive information under the Privacy Act. We only use it for identity verification and related compliance purposes, and only with your consent.
By providing your personal information and completing the identity verification process, you consent to:
Your consent is voluntary. You can withdraw your consent at any time by contacting us using the details in section 13
If you do not consent, or do not provide the information we need, we may not be able to verify your identity electronically.
In that case, we may need to verify your identity in another way, or we may not be able to provide our services to you.
We may disclose your personal information to:
We do not sell your personal information.
Some of our service providers may store or process personal information outside Australia.
Where this happens, we take reasonable steps to ensure that your personal information is handled in line with the Australian Privacy Principles, including through contractual protections with our providers.
Our website may contain links to third-party websites, applications or services that are not operated by us.
We are not responsible for the privacy practices, content or security of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
These steps include secure systems, access controls, and encryption in transit and at rest where appropriate.
We retain personal information only for as long as we need it for the purposes set out in this Policy, or as required by law. When we no longer need your information, we securely delete or de-identify it.
You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details in section 13. We will respond within a reasonable time.
From time to time, we may use your contact details to send you information about our services that we think may be of interest to you.
You can opt out of marketing communications at any time by using the unsubscribe link in our messages, or by contacting us using the details in section 13.
If you have a complaint about how we have handled your personal information, please contact us first using the details in section 13.
We will acknowledge your complaint, investigate it, and respond to you within a reasonable time
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If you believe that a child has provided personal information to us without parental consent, please contact us and we will take reasonable steps to remove that information from our records.
If you have any questions about this Policy, or want to exercise any of your privacy rights, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law.
The latest version will always be available on our website. Where changes are significant, we will let you know.
